Download the app first and sign up to start your ride. To download the TIER app, simply click here.

Find a TIER near you and scan the QR-code to unlock. You can open the camera to scan by clicking the icon on the right side of the screen in your TIER app.

Place one foot on the footboard, hands on the handlebar and push-off 3-4 times with your foot to get going. Place both feet on footboard when you are ready to accelerate and start your ride.

Use the right lever to gain speed and the hand brake to slow down. Please be aware that the new TIER scooters do not allow backfoot braking. Do not exceed the speed limit of your city. Slow down when going downhill and never exceed 20km/h.

Wear a helmet, be attentive and ride smart. Watch out for large vehicles, do not drive in blind spots, and always be focused and aware of your surroundings.

Please park responsibly. Park your TIER scooter within our business zone displayed on the map in the app. Don’t block public pathways, public transportation stops, or driveways and always park your scooter upright.

When you get to your destination, press the "end ride" button and make sure the scooter locks - the front display, the front and the backlights switch off. If the scooter does not lock, please call immediately our support team so we can lock it remotely.  

Thanks for riding with us!