Insurance: Am I insured?  

Yes, our e-mopeds are insured and have a third-party insurance with the largest German road insurance company HUK-Coburg. For damages, we only charge you back up to a certain amount (https://www.tier.app/fees).


In case of accident 

Safety first: In case of an accident, please contact the police (call 110) and - if needed - call an ambulance (call 112). When your personal safety have been taken care of, please contact us immediately. If you try to reach us outside of our Customer Support hours you can write an email instead to support@tier.app.


What about alcohol?

Unlike in the legal regulations, we have 0,00 % as our alcohol limit