Payment & invoicing

How much does it cost?
The price for a TIER ride consists of a fixed activation fee to unlock the vehicle and a price per minute.* The price varies from city to city. You can alwa...
How do I pay?
After registering in the TIER-app, you simply go to the payment section and add your preferred payment method. Our service supports credit cards by Visa, Ma...
What is pre-authorization?
Pre-authorization is a temporary hold of a fixed amount. When starting a ride in the TIER app, our system will reserve this amount. Pre-authorization is use...
What happens when my payment fails?
If your payment has failed, you will not be able to start another ride with TIER until the payment has been processed successfully.    Why did my payment f...
Are there any extra fees?
No, not to worry at TIER we have no secret fees! For rides you only pay the unlock fee and the price per minute. We only charge extra fees if you act agains...
Priced for Safety (UK)
*Priced for Safety only applies to users in London Understanding TIER’s Priced for Safety in London is easy. Knowing how TIER calculates the base price of...