e-Scooter

Requirements
To keep you and our communities safe, every rider needs to abide by the following rules: Follow local traffic laws. Be 18 years or older. Be attentive a...
How do I sign up?
You can sign up within seconds: 1.Download the TIER app in the Apple or GooglePlay Store 2.Create an account with your phone number 3.Add your payment meth...
Before your ride
Before every ride do a safety-check: 1. Are the brakes working? Pump them to make sure. 2. Are the tires undamaged? What about the overall scooter? 3. Do t...
How do I start my ride?
Find a TIER near you and scan or tap to unlock. Place one foot on the footboard, hands on the handlebar and push-off with your foot 3-4 times to get going. ...
How do I brake?
When slowing down, please be aware of the scooter model you are riding. All TIER scooters allow braking by using the left-hand brake or lever, however; only...
How and where do I park?
If you have reached your destination and want to park your TIER. Please make sure that: You are inside the business zone. This is marked by a grey border o...
How do I end my ride?
Make sure you are inside the business zone: this is marked by a grey border on the map. The area outside of the business zone is shaded in dark grey. You ar...
Can I unlock multiple scooters at the same time?
No, you can only unlock and ride one scooter at a time per account.
Do I need to update the TIER app?
We are currently in the process of improving our app. Some features may not be available. For the best user experience, be sure to always have the latest ve...