If you have a new phone number and wish to update your TIER-account, we can offer you 2 options: Simply create a new account with a new email and phone n...

To make the verification process run as smooth as possible remember that proper lightning is everything! If you finished the process it will normally take u...

We are still working on implementing this option in our app and hope to be able to offer this as soon as possible! Until then you can contact our customer c...

Unfortunately not! We agree, surfing the streets with your favorite e-scooters is definitely more fun when you share the experience with someone you care ab...

When registering in our app we will try to send you a test sms, to make 100% sure that it is indeed you! If you do not receive this sms, please first make s...

The protection of personal data and customer privacy is of utmost importance to us and we take all related matters very seriously. If you would like more in...